Privacy policy

Last updated 14 November 2026

Who we are

NG Electrics is a licensed electrical contractor (NSW Lic 260121C) based at 100 Victoria St, Katoomba NSW 2780. This policy covers our website and the information you send us through it.

What we collect

• Quote and booking requests: your name, phone number, email if you give it, suburb, details about the job, and any photos you upload.
• When you call, text or email us: the details you choose to share.
• Website analytics: anonymous information about how people use the site, such as pages visited and the type of device. This does not identify you.

How we use it

We use your details to reply to your enquiry, prepare a quote, book and carry out the work, issue invoices and compliance certificates, and follow up if there is a problem. We may contact you about retesting or maintenance that is due. We do not use your details for anything else, and we never sell or rent them.

Photos you upload

Photos sent with a quote request are used only to understand and price your job. They are stored privately on our web server, are not published, and are only viewable through private links sent to us.

Who we share it with

We only share your information when it is needed to do your job or required by law. For example, electrical work in NSW is certified, and some work needs to be notified to the electricity network or NSW Fair Trading. Our website host and email provider store data on our behalf.

How we look after it

Quote requests are sent over an encrypted connection and stored outside the public part of our website. We keep job records for as long as we need them for warranty, compliance and tax purposes, then delete them.

Your choices

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Just get in touch.

Contact

Questions or concerns about privacy: email ngelectrical@outlook.com.au or call 0412 155 778.